Terms and Conditions
Terms and Conditions
1. Introduction
Welcome to Novilux Baby Boutique. By using our website, you agree to comply with and be bound by the following terms and conditions. Please review them carefully. If you do not agree with these terms, you should not use this site.
2. Withdraw and Cancel Services
Novilux Baby Boutique reserves the right to withdraw or cancel any services offered on our website at any time without prior notice. This includes the right to modify, suspend, or discontinue any aspect of the website.
3. Financial Transactions
All financial transactions on our website are processed securely. We accept various payment methods, and by making a purchase, you agree to provide accurate and complete payment information. We are not responsible for any errors or issues that arise from incorrect payment details provided by you.
4. Liability for Information Errors and Website Downtime
While we strive to provide accurate and up-to-date information on our website, we do not guarantee the accuracy, completeness, or reliability of any content. Novilux Baby Boutique is not liable for any errors or omissions, nor for any damages resulting from the use of or inability to use our website, including website downtime.
5. Copyright Rules
All content on this website, including text, graphics, logos, images, and software, is the property of Novilux Baby Boutique or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works from any content without express written permission from Novilux Baby Boutique. Use of our content for commercial purposes is strictly prohibited unless authorized by us.
6. User Behavior
Users of our website are expected to behave lawfully and respectfully. We prohibit any unlawful behavior, hate speech, bullying, harassment, promotions, spam, or any other activity that disrupts the community or violates any laws. Violations of these rules may result in the immediate suspension or termination of your account.
7. Disable User Accounts
Novilux Baby Boutique reserves the right to disable user accounts at its discretion, without notice, for any reason, including but not limited to violations of these terms and conditions.
8. Additional Terms
- We reserve the right to update these terms and conditions at any time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of such changes.
- We are not responsible for any third-party content or links that may appear on our website.
- Your use of our website is at your own risk. We disclaim all warranties, express or implied, to the fullest extent permitted by law.
By using our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you have any questions, please contact us at [contact information].
Return and Refund Policy
Return and Refund Policy
At Novilux Baby Boutique, we want you to be completely satisfied with your purchase. If you are not happy with your order, please review our Return and Refund Policy below.
1. Terms of Return
You have 30 days from the date of delivery to initiate a return for any item you wish to return.
2. State of Return
Items must be returned in their original condition, unworn, unwashed, and with all tags attached. We cannot accept returns for items that have been used or damaged.
3. Reason for Return
You may return items for the following reasons:
- The item is damaged or defective.
- The item you received is not what you ordered (wrong size, color, etc.).
4. Process for Return
To initiate a return, please contact our customer service team at [insert contact email or phone number]. Provide your order number and the reason for your return. Our team will guide you through the return process and provide you with a return shipping label if applicable.
5. Process of Refund
Once we receive your returned item, it will be inspected. If approved, your refund will be processed within 7-10 business days. The refund will be issued to the original payment method used for the purchase. Please note that shipping charges are non-refundable.
6. Contact Details
For any questions regarding our Return and Refund Policy or to initiate a return, please contact us at [insert contact email or phone number]. We are here to help!
Thank you for shopping with Novilux Baby Boutique! We appreciate your business and look forward to serving you again.
